Colorado Public Radio (CPR) is seeking a Gift Officer / Customer Relationship Manager. Colorado Public Radio is a non-profit 501(c)(3) organization that produces meaningful news, music, and cultural experiences to everyone in Colorado using the power of the human voice in all its forms. Our values of creativity, curiosity, ethics, inclusiveness and respectfulness inspire, inform and guide our everyday actions. They serve as a set of expectations we make to ourselves, our partners and audiences.

About the Position:

The Gift Officer / Customer Relationship Manager serves as a front line fundraiser to find and maintain donor support across all levels of giving including midlevel, major and planned gifts. The primary focus will be on qualifying existing donors and nurturing these relationships to lead to both operational and campaign support . It is expected to implement strategies for prospects, including qualification, cultivation, solicitations, proposals, and stewardship. This position is responsible for meeting funding goals, guiding and overseeing donor-focused relations and communication.

This is not a remote position. Our Gift Officer / Customer Relationship Manager is expected to reside in the greater Denver Metro area upon starting.

About You:

You are a strong relationship builder who is persuasive, persistent and innovative in how you connect with donors or customers and understands that sometimes there are setbacks on the way to “yes”. You prioritize well, handling multiple projects in an organized and timely manner and have excellent communication skills. You enjoy collaborating with others to help ensure an organization’s financial success.

Minimum Qualifications:

• A minimum of 3 - 5 years of experience in fundraising, planned giving, sales, customer success management, or a relatable field.
• A minimum of 3 - 5 years of relationship building experience with a strong customer focus. This includes experience with managing a portfolio or book of clients and the ability to make each one feel special.
• Proven track record of collaborating across teams.
• Excellent written and verbal communication skills.
• Ability to prioritize expertly, meet deadlines, and handle multiple projects simultaneously.
• Strong critical thinking, decision making, and problem solving skills.
• Experience with Salesforce or another Customer Relationship Management System is preferred.
• Capital Campaign experience is preferred.
• Experience securing and closing 5 and 6 figure gifts from start to finish- identification, cultivation, solicitation and stewardship and experience with planned giving is preferred.

Education Equivalency:

• A fully relatable bachelor’s degree or associate’s degree may replace some of the required years of experience.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Colorado Public Radio, we are committed to building a diverse, inclusive, equitable and authentic workplace. If you're excited about this role, but your past experience doesn't perfectly align with every qualification in the job posting, we encourage you to apply anyway. You may be just the right candidate for this or other roles with us.

Benefits:

Colorado Public Radio is proud to offer a comprehensive benefits package that reflects our culture of caring. Our employees have access to: 100 percent employer paid individual health, dental, life, and disability coverage; an outstanding paid family medical leave policy plus paid holidays and a very generous sick, vacation, and personal time off plan; voluntary offerings such as vision; a retirement plan with no waiting or vesting periods; flexible schedules; engagement and development opportunities; and a casual atmosphere.

Position Information:

Position Type: Full-time

Hiring Range: Grade 20 - $80,500 - $107,300

Structure Title: Gift Officer, Mid-level Giving

Starting Pay: based on education and experience.

Application Requirements:

Click to apply (https://secure.entertimeonline.com/ta/MOPBC0031.careers?ApplyToJob=637703304). Please upload a resume and a cover letter (which should address your interest in the position and what skill, competencies and experience you have that make you a strong fit).

Incomplete Applications will not be considered.

We’re accepting applications between: May 1st and May 30th

At Colorado Public Radio we are committed to cultivating and sustaining a diverse and inclusive workplace that helps us represent the voices of the communities within Colorado. We highly encourage candidates with unique contributions such as ethnicity, race, sex, gender identity, nation of origin, age, language, veteran status, color, religion, disability and sexual orientation to apply to our openings. CPR is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Job Type: Full-time

Pay: $80,500.00 - $107,300.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• Day shift
• Monday to Friday

Travel requirement:

• Up to 25% travel

Ability to Relocate:

• Englewood, CO 80112: Relocate before starting work (Required)

Work Location: Hybrid remote in Englewood, CO 80112